Every Moov'r is verified
Government ID, vehicle photos and insurance are checked before anyone can take a paid job. Bigger tiers need business docs on top of that. No verification, no work.
Safety & trust
Strangers move your stuff. We make that safe.
Moving is the one job where you hand a stranger everything you own and hope for the best. Moov'r is built so you don't have to hope — here's exactly what protects you, on both sides of the move.
What's protecting you
Money sits in escrow
Your payment is held the second you book and only released when both sides confirm the move is done. Movers know they'll get paid; customers know nobody's running off with a deposit.
4-digit handoff codes
You get a pickup code and a delivery code. Your Moov'r can't mark either step complete until you read the code out loud in person. Five wrong tries locks it and flags our team.
Live tracking you can share
Watch the truck on the map in real time, and text a public tracking link to whoever's on the receiving end. That link shows the neighborhood and the truck — never your exact address or price.
Scam detection in chat
Chat is scanned automatically. Anyone pushing Zelle, Cash App, crypto, gift cards or 'let's do this off the app' gets flagged on the spot — that's the number one moving scam and it's outside every protection we offer.
Your data stays yours
Addresses, photos and phone numbers are visible only to you and the mover actually doing your job. Logged-out visitors can't read a single record, and payment details never touch our servers.
Five rules that keep you clean
- Never pay outside Moov'r — Zelle, Cash App, Venmo, cash 'deposits' and gift cards are all scams here, and none of it is covered.
- Never share your handoff codes before the mover is physically in front of you.
- Keep chat in the app. It's the record we use if anything goes sideways.
- Photograph your stuff before the load and after the drop. It settles damage claims in minutes.
- If a price or a story changes mid-move, stop and hit the Safety button instead of arguing on the curb.
Something feels off?
There's a Safety button on every live move. One tap files an emergency alert with your location, or reports a scam, damage, a no-show or harassment straight to our team. If anyone is in immediate danger, call 911 first — then hit the button so we have the record.
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